Privacy Notice

York South Limited runs a holiday caravan site at Roydon Lodge, Broad Lane, Cawood, Selby, North Yorkshire. The company number is 11019206. The site has a holiday licence. It is not a residential park.

We are the data controller. We are registered with the Information Commissioner’s Office and the data protection fee is paid. We have not appointed a data protection officer. We are not required to.

Contact: enquiries@yorksouth.co.uk, or 07546 652046. Post: York South Limited, Roydon Lodge, Broad Lane, Cawood, Selby, North Yorkshire, YO8 3BB. If a satnav does not find YO8 3BB, use YO8 3RA.

What we hold

Your name, address, email and telephone number.
Pitch number, contract dates, notice, deposit and pitch fees.
Meter readings and electric charges.
Caravan or motorhome details, if you give them.
Emails, and short phone or WhatsApp messages about the pitch, the rules, or damage such as an awning in bad weather.
CCTV images of the site, including the entrance and exit.

We do not hold your bank details. A standing order or a bank transfer is a payment you make to us. We receive the money. We do not store the account number.

We do not take card payments. We do not use a booking system. A pitch is arranged by phone or email.

Why we hold it

To run the pitch contract, the deposit, the fees and the electric. The basis is the contract.
To write to you about the rules, the weather, or damage to an awning. That is about your pitch. It is not marketing.
For the accounts and for VAT. The basis is a legal obligation.
CCTV, for the safety and security of the site and the people on it. The basis is our legitimate interest in protecting the site.
Name and telephone given to employees other than management, so they can contact you. The basis is our legitimate interest. It is limited to what they need.
Keeping the file after you leave, if there is a debt or a dispute. The basis is our legitimate interest, aligned to six years.

CCTV, photographs and drone footage

Cameras cover the site, including the entrance and exit. Images are recorded for the safety and security of the site. Customers cannot view the live or recorded images.

Photographs, stills and drone footage of the site are used on the website, so that people can see what the site looks like before they enquire. That footage is of the site. It is not a record of a visitor.

Who sees it

Management: the full file.
Other employees: your name and telephone only, so they can contact you. Not your address, your bills, or the camera images.
Our bank, because it receives the payments you make to us.
Our accountant, for the accounts.
HMRC, where the law requires it.
Our email provider and our website host, so that those services can run.
Our insurer, the council or the police, if a claim, a licence matter or a crime requires it.

We do not pass your details to anyone for their own use. We do not sell them. We do not use them for advertising. We do not use Mailchimp or any other mailing list.

How long we keep it

The pitch file, the fees and the electric: six years after the contract ends.
An enquiry that does not become a pitch: 12 months.
CCTV on the recorder: overwritten automatically after a short period. We do not publish the number of days. A clip saved for an incident is kept with that incident file.

Your rights

You can ask for a copy of your information, ask us to correct it, ask us to delete it where the law allows, ask us to restrict it, and object to use based on legitimate interests. Write to enquiries@yorksouth.co.uk. We answer within one month.

If you are unhappy, write to us first. If we cannot resolve it, you can complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113.

Changes

This notice replaces the previous privacy page. It is dated 31 October 2026.